| dc.contributor.author | Edwards, Elizabeth | |
| dc.date.accessioned | 2009-03-31 | |
| dc.date.available | 2009-03-31 | |
| dc.date.created | 2009-03-30 | |
| dc.date.issued | 2009-03-31 | |
| dc.identifier.uri | http://hdl.handle.net/1961/5115 | |
| dc.description.abstract | This cybertour provides tips and examples for conducting an evaluation project to map the progression of IM reference service, identifying training opportunities, stimulate transformative discussions and challenge service expectations. | en |
| dc.language.iso | en_US | en |
| dc.subject.other | IM reference | en |
| dc.subject.other | assessment | en |
| dc.subject.other | reference services | en |
| dc.subject.other | transcript analysis | en |
| dc.title | Learning from Logs | en |
| dc.type | Presentation | en |
| Files | Size | Format | View |
|---|---|---|---|
| CIL2009.ppt | 99.48Kb | Microsoft PowerPoint |
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