Learning from Logs

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Learning from Logs

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dc.contributor.author Edwards, Elizabeth
dc.date.accessioned 2009-03-31
dc.date.available 2009-03-31
dc.date.created 2009-03-30
dc.date.issued 2009-03-31
dc.identifier.uri http://hdl.handle.net/1961/5115
dc.description.abstract This cybertour provides tips and examples for conducting an evaluation project to map the progression of IM reference service, identifying training opportunities, stimulate transformative discussions and challenge service expectations. en
dc.language.iso en_US en
dc.subject.other IM reference en
dc.subject.other assessment en
dc.subject.other reference services en
dc.subject.other transcript analysis en
dc.title Learning from Logs en
dc.type Presentation en

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