| Title: | Learning from Logs |
| Author: | Edwards, Elizabeth |
| Abstract: | This cybertour provides tips and examples for conducting an evaluation project to map the progression of IM reference service, identifying training opportunities, stimulate transformative discussions and challenge service expectations. |
| URI: | http://hdl.handle.net/1961/5115 |
| Date: | 2009-03-31 |
| Files | Size | Format | View |
|---|---|---|---|
| CIL2009.ppt | 99.48Kb | Microsoft PowerPoint |
View/ |