Learning from Logs

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Learning from Logs

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Title: Learning from Logs
Author: Edwards, Elizabeth
Abstract: This cybertour provides tips and examples for conducting an evaluation project to map the progression of IM reference service, identifying training opportunities, stimulate transformative discussions and challenge service expectations.
URI: http://hdl.handle.net/1961/5115
Date: 2009-03-31


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  • GWU Libraries Publications
    Publicly-distributed reports, publications, and other documents generated by the Gelman Library System.

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