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Abstract:
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This paper reflects research conducted while working with National Student Partnerships (NSP), to reestablish their satellite office at the Virginia Williams Family Resource Center for the homeless (VWFRC). NSP’s goal is to provide better assistance to a greater number of VWFRC’s clientele who are in need of social services and resources. NSP has not been able to establish a stable and continuous presence at the VWFRC for a number of reasons including the following:
1. Few people at the VWFRC, clients and staff members, know that NSP has a work station in the center.
2. People are unaware that NSP provides services to clients at the VWFRC who need more assistance or do not qualify to receive services from the VWFRC.
3. It is unclear what the needs of NSP’s clients at the VWFRC are and if NSP has or can develop these services and resources.
4. NSP is unaware of other service providers in Washington D.C.
NSP would like to increase its clientele at the Virginia Williams Family Resource Center by assessing the needs of its clients, creating greater awareness of NSP’s services within the VWFRC, and identifying the best ways to access the resources that its clients need. NSP’s presence at the VWFRC and its help in assisting homeless families who come to the intake center can potentially help NSP to develop a symbiotic and more consistent relationship with the VWFRC, in which both agencies can communicate and refer clients in a manner that is more effective for clients in gaining help and that is beneficial to the functioning of the organizations. |